/* Jarvis Tickets — Stylesheet */
*, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }

:root {
  --navy:  #1a3a5c;
  --blue:  #2980b9;
  --blue-l:#3498db;
  --bg:    #f4f7fb;
  --white: #fff;
  --text:  #1a1a2e;
  --muted: #5a6a7a;
  --border:#d0dae8;
  --red:   #c0392b;
  --green: #1a7a4a;
  --shadow:0 4px 24px rgba(0,0,0,.07);
}

body { font-family: 'Segoe UI', system-ui, -apple-system, sans-serif; background: var(--bg); color: var(--text); min-height: 100vh; display: flex; flex-direction: column; }

/* Navbar */
.navbar { background: var(--navy); padding: .9rem 1.5rem; display: flex; align-items: center; justify-content: space-between; }
.nav-right { display: flex; align-items: center; gap: 1rem; }
.nav-link { color: rgba(255,255,255,.7); font-size: .85rem; text-decoration: none; transition: color .2s; }
.nav-link:hover { color: #fff; }
.nav-client { color: rgba(255,255,255,.5); font-size: .82rem; font-weight: 600; letter-spacing: .04em; }

/* Page */
.page { flex: 1; max-width: 900px; margin: 0 auto; width: 100%; padding: 2rem 1.25rem; }
.page-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 1rem; margin-bottom: 1.5rem; flex-wrap: wrap; }
.page-header h1 { font-size: 1.4rem; font-weight: 700; color: var(--navy); }
.page-sub { font-size: .88rem; color: var(--muted); margin-top: .2rem; }
.breadcrumb { font-size: .85rem; color: var(--muted); margin-bottom: 1rem; }
.breadcrumb a { color: var(--blue); text-decoration: none; }

/* Card */
.card { background: var(--white); border-radius: 10px; padding: 1.5rem; box-shadow: var(--shadow); }
.form-card { margin-top: 0; }
.card-title { font-size: 1.25rem; font-weight: 700; color: var(--navy); margin-bottom: .25rem; }
.card-sub { font-size: .88rem; color: var(--muted); margin-bottom: 1.5rem; }

/* Center (login) */
.center { flex: 1; display: flex; align-items: center; justify-content: center; padding: 2rem 1rem; }
.center .card { width: 100%; max-width: 400px; padding: 2.25rem; }

/* Forms */
label { display: block; font-size: .8rem; font-weight: 600; color: var(--muted); margin-bottom: .3rem; text-transform: uppercase; letter-spacing: .05em; }
input[type=text], input[type=password], textarea, select {
  width: 100%; padding: .65rem .9rem; border: 1.5px solid var(--border); border-radius: 7px;
  font-size: .93rem; color: var(--text); background: #fff; transition: border .2s; margin-bottom: 1rem;
  font-family: inherit;
}
input:focus, textarea:focus, select:focus { outline: none; border-color: var(--blue); }
textarea { resize: vertical; min-height: 100px; }
.form-row { display: flex; gap: 1rem; }
.form-col { flex: 1; }
.req { color: var(--red); }

/* Buttons */
.btn { display: inline-block; padding: .65rem 1.25rem; background: var(--blue); color: #fff; border: none; border-radius: 7px; font-size: .93rem; font-weight: 600; cursor: pointer; text-decoration: none; transition: background .2s; }
.btn:hover { background: var(--blue-l); }
.btn-ghost { background: transparent; color: var(--blue); border: 1.5px solid var(--border); }
.btn-ghost:hover { background: var(--bg); }
.btn-sm { padding: .35rem .75rem; font-size: .82rem; }
.btn-danger { background: #fdecea; color: var(--red); border: 1px solid #f5c6c0; }
.btn-danger:hover { background: #fcc; }

/* Alerts */
.alert { padding: .75rem 1rem; border-radius: 7px; font-size: .88rem; margin-bottom: 1rem; }
.alert-error   { background: #fdecea; color: var(--red);   border: 1px solid #f5c6c0; }
.alert-success { background: #eafaf1; color: var(--green); border: 1px solid #a9dfbf; }
.alert-info    { background: #e8f4fd; color: #1a6bab;      border: 1px solid #b8d9f5; }

/* Filter tabs */
.filter-tabs { display: flex; gap: .3rem; flex-wrap: wrap; margin-bottom: 1rem; }
.filter-row { display: flex; align-items: flex-start; justify-content: space-between; flex-wrap: wrap; gap: .75rem; margin-bottom: 1rem; }
.tab { padding: .4rem .85rem; border-radius: 20px; font-size: .83rem; font-weight: 600; color: var(--muted); background: var(--white); border: 1.5px solid var(--border); text-decoration: none; transition: all .15s; }
.tab:hover { border-color: var(--blue); color: var(--blue); }
.tab.active { background: var(--blue); color: #fff; border-color: var(--blue); }
.tab-count { background: rgba(0,0,0,.12); border-radius: 10px; padding: .05rem .4rem; font-size: .75rem; margin-left: .2rem; }
.tab.active .tab-count { background: rgba(255,255,255,.25); }

/* Client filter */
.client-filter { display: flex; gap: .3rem; }
.client-chip { padding: .35rem .7rem; border-radius: 6px; font-size: .8rem; font-weight: 700; color: var(--muted); background: var(--white); border: 1.5px solid var(--border); text-decoration: none; transition: all .15s; }
.client-chip.active, .client-chip:hover { border-color: var(--navy); color: var(--navy); }

/* Ticket list */
.ticket-list { display: flex; flex-direction: column; gap: .5rem; }
.ticket-row { display: flex; align-items: center; justify-content: space-between; gap: 1rem; background: var(--white); border: 1.5px solid var(--border); border-radius: 9px; padding: 1rem 1.25rem; text-decoration: none; color: inherit; transition: border-color .2s, box-shadow .2s; }
.ticket-row:hover { border-color: var(--blue); box-shadow: 0 2px 12px rgba(41,128,185,.1); }
.ticket-row-left { flex: 1; min-width: 0; }
.ticket-row-right { display: flex; gap: .4rem; flex-shrink: 0; flex-wrap: wrap; justify-content: flex-end; }
.ticket-ref { font-size: .8rem; font-weight: 700; color: var(--muted); letter-spacing: .04em; margin-bottom: .2rem; display: flex; gap: .4rem; align-items: center; }
.ticket-subject { font-size: .97rem; font-weight: 600; color: var(--text); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ticket-meta { font-size: .78rem; color: var(--muted); margin-top: .2rem; }

/* Ticket detail */
.ticket-detail-header { margin-bottom: 1.5rem; }
.ticket-detail-ref { font-size: .82rem; font-weight: 700; color: var(--muted); letter-spacing: .06em; margin-bottom: .3rem; display: flex; gap: .5rem; align-items: center; }
.ticket-detail-subject { font-size: 1.35rem; font-weight: 700; color: var(--navy); margin-bottom: .65rem; }
.ticket-detail-meta { display: flex; gap: .4rem; flex-wrap: wrap; align-items: center; }
.meta-chip { background: var(--bg); border: 1px solid var(--border); border-radius: 5px; padding: .2rem .55rem; font-size: .78rem; color: var(--muted); }

/* Thread */
.thread { display: flex; flex-direction: column; gap: .75rem; }
.comment { border-radius: 8px; padding: 1rem 1.25rem; border: 1.5px solid var(--border); }
.comment-staff { background: var(--white); }
.comment-admin { background: #f0f7ff; border-color: #b8d9f5; }
.comment-header { display: flex; justify-content: space-between; align-items: center; margin-bottom: .5rem; font-size: .82rem; }
.comment-author { font-weight: 700; color: var(--navy); }
.comment-time { color: var(--muted); }
.comment-body { font-size: .93rem; line-height: 1.6; white-space: pre-wrap; word-break: break-word; }

/* Client tags */
.client-tag { font-size: .72rem; font-weight: 700; padding: .15rem .45rem; border-radius: 4px; }
.client-isocarbo { background: #e8f4fd; color: #1a6bab; }
.client-mba { background: #e8f9ef; color: #1a7a4a; }

/* Accounts table */
.accounts-table { width: 100%; border-collapse: collapse; font-size: .9rem; }
.accounts-table th { text-align: left; padding: .6rem .75rem; border-bottom: 2px solid var(--border); font-size: .78rem; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); }
.accounts-table td { padding: .7rem .75rem; border-bottom: 1px solid var(--bg); vertical-align: middle; }

/* Empty state */
.empty-state { text-align: center; padding: 3rem 1rem; color: var(--muted); }

/* Footer */
.footer { background: var(--navy); color: rgba(255,255,255,.45); text-align: center; padding: 1.1rem; font-size: .78rem; margin-top: auto; }
.footer-notice { color: rgba(255,255,255,.3); font-size: .72rem; margin-top: .35rem; }

@media (max-width: 600px) {
  .form-row { flex-direction: column; gap: 0; }
  .ticket-row { flex-direction: column; align-items: flex-start; }
  .ticket-row-right { justify-content: flex-start; }
  .filter-row { flex-direction: column; }
}